🔁 Return & Refund Policy

Since all of our dresses are custom-made based on your measurements, we do not accept returns for sizing issues. Please ensure your measurements (shoulder, bust, waist, height) are accurate before placing the order.

We will only accept returns or issue a full refund under the following conditions:

  • The item received is damaged or defective.

  • The wrong item or design was delivered.

To request a return or refund:

  1. Contact us within 48 hours of delivery at [your support email].

  2. Provide photos of the issue for review.

  3. Once approved, we will guide you through the return process.

Please note: shipping fees for approved returns may apply depending on your location.